To Ascertain the extent of satisfaction measurement survey of managers of cooperative companies and members the electronic registration system

asgar esgandarzadeh¹ Ahmad maher²

1) Expert on Public Participation and NGO Centers of the Welfare Organization of Ardabil Province
2) Director of Information Technology and Administrative Transformation of the Directorate General for Cooperatives, Labor and Social Welfare of Ardabil Province

IOI Code : XAKK-CGDBD
Publication : International Conference on Applied Research in Management and Industrial Engineering (mieconf.com)
Abstract :
    The purpose of this study was to determine the level of satisfaction of cooperatives from electronic registration services of cooperative companies in Ardebil province. The statistical population used for this purpose is the cooperatives in Ardebil province with a total of 1839 cooperatives and 885179 co-operatives. Of this sample size, 320 samples were taken from a sample of unlimited society with a 5% error rate, of which 300 companies Co-operative responded to closed questionnaires. To analyze the data, descriptive statistics were used to describe the general characteristics of the statistical sample and the normal distribution of data. The T student (t) was used to test the hypothesized test. To analyze the components of the research T student (t) test was used and the results The results of statistical tests show that all of the cases affect the satisfaction of co-operatives from the electronic company s electronic reporting services, and cooperatives are highly satisfied with the electronic software.

Keywords : electronic satisfaction co operative service satisfaction registration