Examine the effect of information technology (IT) in improving the organizational performance (case study: Social Security Organization)

maryam¹

1) souraki

IOI Code : XYCF-ADHFD
Publication : 2nd.International Congress on Management, Economy, Humanities and Business Development(icmba.ir)
Abstract :
    The current study was aimed at investigating the effect of information technology (IT) in improving the organizational performance in Social Security Organization via descriptive analysis methods. The population under study was consisted of all the 2983 employee of Social Security Organization. Using Stratified Random sampling, a number of 340 employee were selected as the sample population in the study. A made-questionnaire was used to collect data. The validity of the questionnaires was confirmed by the experts in the field. The reliability of the questionnaire was measured using Cronbach alpha. It showed that the reliability of questionnaire was 0.86. To analysis the data the researcher used descriptive method of investigation as well as inferential methods (such as one-sampled T test and Fridman). The results indicated that Information Technology on employee Performance and its Ability , job knowledge , motivation , adaptability , credit decisions , performance evaluation and organizational support was upper than the average level with a Statistical significance. Furthermore results of Friedman test showed that ranking impact Information Technology on each dimension of employee Performance respectively including, - organizational support, motivation, job knowledge, compatibility, performance appraisal, Ability and credit decisions.

Keywords : information technology employee performance