calculation of enjoying in organizations with use of compound method AHP-DEA

Aliakbar Barati¹ Elias Dehghan² Reza Safian Boldaji³ Sara Ranjbar⁴

1) Technical expert of Technical Department, Caltural and Historical Monicipolity of Shiraz, Iran
2) Technical expert of Technical Department, Caltural and Historical Monicipolity of Shiraz, Iran
3) Technical expert of Technical Department, Caltural and Historical Monicipolity of Shiraz, Iran
4) Technical expert of Technical Department, Caltural and Historical Monicipolity of Shiraz, Iran

IOI Code : XYGD-BCKEZ
Publication : The 5th International conference of Sciences and Engineering(5icesconf.com)
Abstract :
    In this thesis, the hybrid approach of the analytic hierarchy process1 and data envelopment analysis2 for assessment of bank performance has been proposed. The analytic hierarchy process is used as a tool to determine the importance of the evaluation criteria. In the proposed approach, first of all, the effective measures in bank performance appraisal process based on the literature and the bank’s strategic plan have been extracted and then by using expert opinion, these criteria have been finalized. The effect of these measures on bank performance appraisal process using a questionnaire and collecting expert’s opinion in the form of paired comparisons performing is determined. Then, by applying the criteria importance in the model of DEA, the DEA model with assurance region for evaluating the performance is used. Finally, the proposed hybrid approach has been used to determine the performance and ranking of fifteen banks.

Keywords : bank performance evaluation effective measures to assess performance ahp dea the area of confidence