Business Process Reengineering for a Recruitment & HR Consulting Firm based on BPMN Standard: A Case Study

Seyedeh Samaneh Seyedi¹ Abolfazl Darroudi²

1) Masters of Information Technology Management-Electronic Business, Alzahra University; Technical Manager of KARPIRA International Recruitment Agency
2) Masters of Counsellig, Allameh Tabataba i University; CEO of KARPIRA International Recruitment Agency

IOI Code : XCCZ-FEZBA
Publication : 10th International Conference on Recent Advances in Industrial Management and Engineering(mieconf.ir)
Abstract :
    This paper uses the BPMN modeling language to manage and re-engineer business processes in a human resource recruitment and Human Resource Consulting Firm in three phases: In the first phase, while identifying and describing key organizational processes, the current state (AS IS) of processes are described using BPMN. In the second phase, a combination of tools and standards is performed to analyze the gap and identify possible process complications. Finally, in the third phase, suggestions for analyzing the current situation and improving to the desired state (TO BE) are presented and documented using BPMN. The present study uses a modern software tool (Enterprise Architecture) based on BPMN to model and redesign business processes. The research approach of the study follows the tradition of action research in which the researchers were simultaneously actors in the redesign project reported in the present study.

Keywords : business process management (bpm) business process reengineering (bpr) bpmn process orientation human resource management