Evaluating the components of knowledge management maturity based on Asian productivity organization model (case study: Hormozgan Gas Company)

Mohamad Hasan Azizipur¹ Sasan Rostamnejad² Rezvan Rajabvand³

1) Knowledge management expert, , Dana Knowledge Management Consulting Group
2) Knowledge management specialist, , Dana Knowledge Management Consulting Group
3) Research expert, Hormozgan Gas Company

IOI Code : XDFG-FCDZB
Publication : 3 rd Conference on Industrial Engineering, Economics and Management (iemconf.com)
Abstract :
    The One of the most important tools for the success of organizations in today s competitive environment is knowledge management. Knowledge management can help organizations as a strategic approach to use knowledge to predict, decide and control the decision process. One of the most important and basic steps for implementing knowledge management in organizations is to assess the level of knowledge management maturity in organizations. If the level of knowledge management maturity in the organization is determined correctly, the appropriate roadmap and techniques can be selected based on it, which will increase the efficiency and effectiveness of knowledge management implementation in the organization. The purpose of this study is to measure the level of knowledge management maturity using the Asian Productivity Model (APO) in Hormozgan Gas Company. The data collection tool was a questionnaire to assess the level of knowledge management maturity of the Asian Productivity Organization. This research is applied and survey type. The results of this study show that the criterion of technology has the highest score and the two most important criteria of employees and learning and innovation have the lowest score among the 7 criteria and are in the last ranks. According to the points obtained in all criteria, Hormozgan Gas Company is at the end of the second level of maturity, ie the beginning.

Keywords : knowledge management apo hormozgan gas company