Investigating the effect of smartening insurance operations in insurance companies

sajad sadeghi¹ marzieh nazery zadeh²

1) iran resalat university of kerman-business management-Marketing-sajad.sadeghi86@ gmail.com
2) iran Islamic Azad University-Public Administration-Human Resources

IOI Code : XECH-GFCDH
Publication : The First National Conference on Transformation in Management (manconf.ir)
Abstract :
    The insurance industry in the current world economy is one of the leading sectors in the capital market. Insurance as one of the effective tools of risk management and providing security and peace of mind on the one hand has led to the expansion of social welfare and on the other hand has led to the growth of investment and consequently, production grows faster and the economy thrives. . Information and communication technology plays a key role in the insurance industry as a complex and dynamic industry. Insurance companies that have been able to change their strategies and use information technology, especially intelligence, properly, have been able to better manage in critical situations and have good growth. Insurance in the new world is not possible in the traditional way and must be done scientifically and based on knowledge. In this article, we have tried to address the role of intelligence operations in the insurance industry by considering the role of information technology in the insurance industry.

Keywords : insurance insurance operations intelligence