The Relationship between Emotional Intelligence and Conflict Management Strategies in The Management of Construction Projects

فاطمه پورقربان آزادبری¹ محمدتقی نظرپور² آزاده عسکری³

1) دانشجوی کارشناسی ارشد، مدیریت پروژه و ساخت، دانشگاه شهید بهشتی
2) استاد دانشکده معماری، دانشگاه شهید بهشتی
3) استادیار دانشکده علوم تربیتی و روانشناسی، دانشگاه شهید بهشتی

IOI Code : XKFK-AZZBZH
Publication : 8th International Conference on Applied Researches in Science & Engineering (8carse.com)
Abstract :
    The present research has dealt with the relationship between emotional intelligence and conflict management strategies in the management of construction projects. The statistical population of this research includes project managers in the first-ranked contracting companies in Tehran s construction sector with a valid certificate in 1402, and the statistical sample includes 180 project managers (53 women and 127 men) who were selected by simple random sampling through the table Morgan were elected. In order to measure the variables of the research, emotional intelligence questionnaire of Bar-en [1] and conflict management of Putnam-Wilson [2] were used. The research design is descriptive and correlation type, and Pearson s correlation coefficient and log-in regression were used to analyze the data. The findings of this research showed that there is a positive and significant relationship between emotional intelligence and conflict management, and there is a positive and significant relationship between emotional intelligence and control strategies and solution orientation, and there is a negative and significant relationship between emotional intelligence and non-confrontation strategies. has it. The regression results showed that emotional intelligence and interpersonal skills can predict conflict management strategy. Considering the overlap of emotional intelligence and conflict management, we can conclude that the growth of one of them will lead to the development of the other.

Keywords : emotional intelligence project manager conflict management construction projects