The correlation between job feedback to organizational citizenship behavior in governmental bodies Kerman improve organizational performance

fahimeh karimabadi¹

1) azadi university of kerman.masters of public

IOI Code : XYCG-AEZBF
Publication : international conference of Management Elites(icme.ir)
Abstract :
    Abstract The changed and dominated conditions on the organizations, competition increase and their effectiveness in these cases emerged their needs as a valuable generation of employees more than before; this generation is being called as “organizational soldiers”. Undoubtedly, these employees are the distinctive features of effective organizations from non effective ones because they believe their organizations as their hometown and for accomplishing its aims, they doing their task more than what is expected. Nowadays, these efforts are being called as “organizational citizen’s behaviors”. Most mangers prefer employees who are doing their tasks more than their determined works mans that they want employees who have high OCB. The purpose of this present paper is The correlation between job feedback to organizational citizenship behavior in governmental bodies Kerman improve organizational performance. The statistical society of this study consists of all employees (8666 individuals) of these organizations in which 368 individuals were chosen by a classified randomized sampling method appropriate the volume of sample and through Cochran Formulae. The tools for information collecting are questionnaires with 12 questions about job feedbackand 20 questions about organizational citizen’s behavior which have validity as .93, .93 and reliability as.89/3 and .93 , respectively. In this study, for describing the collected data from all types of statistical indexes such as frequency, frequency percentage, descriptive statistics, tables and graphs and for determining the correlation, Spearman, Pearson tests and relative correlation were used. Based on the obtained results, there is a significant relationship between organizational citizen’s behavior with job feedback in the state organizations of Kerman province. Therefore, by considering these results, it has been recommended that managers for achieving the high organizational effectiveness must provide the required fields for revealing or presenting the citizen’s behavior of their employees which becomes possible via improving the performance of employees (appropriate feedback), providing the field by the employed individuals. Fahimeh karimabady

Keywords : job feedback organizational citizenship behavior organizational performance