Presenting a conceptual model for making an exciting work place, based on improvement of infrastructures of improving quality of work life (QWL), for Isfahan and the Suburbs public Transportation Corporation

Alireza Aghasi¹ Mojtaba Aghajari²

1) Research & Planning Manager, Isfahan and the Suburbs Public Transportation Corporation
2) Human Resources Expert, Isfahan and the Suburbs Public Transportation Corporation

IOI Code : XYCK-AEFEH
Publication : International Conference on Management and Humanities(icmhconf.com)
Abstract :
    When we talked about human vital role in public transport systems in past, service users or clients of these kinds of systems came in mind. However, the key and prerequisite role of service providers is eliminated. This research is aimed to provide an exciting work place for for Isfahan and the Suburbs public Transportation Corporation. This research is done on calculating and analysis the quality of work life (QWL) in a society of 2200 people and a sample society of 470 people. The questionnaire used in this project was prepared under Walton method. The output shows that 64 percent of workers satisfy with their QWL in low and very low levels. This output illustrate that we should focus on some infrastructures like educational system, welfare utilities, payroll systems, assessment, participatory management. These systems can answer to the first question of this research, which is "How much is the Quality of Work Life and how can we improve it." A model has been devised, to make such an environment with attitude change, can change the old cycle of work-money-work-money to the work-enjoyment-work-enjoyment cycle, which is the answer to the second question of this research which is "How to make the works place, an exciting place for workers."

Keywords : quality of work life service provider human resource management isfahan and the suburbs public transportation corporation