The effect of social capital on the performance of the branches of credit institutions (Case Study SAMEN branches in the northern provinces of Iran)

Mahmood Pouyandeh¹

1) Iran university of siences & researches Email:

IOI Code : XYCK-AEGFE
Publication : International Conference on Management and Humanities(icmhconf.com)
Abstract :
    The concept of social capital include concepts such as trust, cooperation and partnerships among members of a group or a organization and society that shapes the targeted system and achieve the worthy goal to be guided by them. This article describes the relationship between social capital with the performance of the branches of a SAMEN credit institutions staff. The research method was survey and statistical population of all employees in the branches of a Samen credit institution in the northern provinces of Iran (North Khorasan, Golestan, Mazandaran, Gilan and Ardabil) included a random sampling of 265 employees (according to Morgans formula), for example, were identified. The independent variable of social capital (trust, network connections and a sense of security) and the dependent variable is the performance of the branches. The study, Cronbachs alpha was 0.875. All statistical analyzes were performed using spss software. The results showed that the social capital of employees, network links, a sense of security and trust of employees and branches yield significant relationship.

Keywords : social capital" social trust" a sense of security" network links" a samen credit institution