The mediating role of job satisfaction impact on organizational citizenship behavior in the social security organization of Khuzestan province

Amenehmalmir¹ Shahnazabasiraki²

1) Islamic Azad University,Arak
2) Islamic Azad University,Arak

IOI Code : XYAC-ZCAGH
Publication : 3rd.International Conference on Modern Research’s in Management,Economics & Accounting(3meaconf.com)
Abstract :
    The present study examined the mediating role of job satisfaction impact on organizational citizenship behavior Social Security Organization of Khuzestan province was conducted. Research is applied and the method is causal. The population in this study, nearly 1,500 employees of the department. The sample size cluster sampling method using multi-stage Morgan 265 people. To measure the research variables of standard questionnaires included a questionnaire of social capital, organizational citizenship behavior and job satisfaction have been used. Showed Cronbach alpha reliability or validity of the questionnaire is desirable. Spss software and LISREL were used for the analysis of Pearson correlation and structural equation modeling was used to examine the hypothesis. The results showed that social capital has a direct and significant impact on the behavior of citizens, as well as the impact on job satisfaction and job satisfaction impact on organizational citizenship behavior was also significant. In addition, the results showed that job satisfaction has a significant impact on citizenship behavior mediate. Key words: social capital, citizenship behavior, job satisfaction

Keywords : social capital citizenship behavior job satisfaction