Assessing the effects of the two educational intervention methods (lecture & Group-discussion) on staffs’ attitude & knowledge regarding communication skills in 2015

Mojtaba Fatehi¹ Iman Hedayati² Shiva Hosseini Foladi³

1) Free Institute of Higher Education of Borhan,Isfahan,Iran
2) Free Institute of Higher Education of Borhan,Isfahan,Iran
3) Isfahan Islamic Azad University (khorasgan),Isfahan,Iran

IOI Code : XYAD-ZCGFG
Publication : 2nd International Conference On Research Science And Technology(2rstconf.com)
Abstract :
    Staffs of each organization should try promoting their knowledge in communication skill. So The main aim of this study is Assessing the effects of the two educational intervention methods (lecture & Group-discussion) on staffs’ attitude & knowledge regarding communication skills in 2015.This is an semi experimental interventional research. The samples include total 20 staffs of Two of the Training Center in 2015. They selected with Census sampling. The educational program were done in two groups. (10 staffs) and educated by lecture and & Group-discussion about communication skills. To collect data use triploid questionnaire including demographic information, knowledge & attitude by the research units in the two pre-test & post test (4 week after education ) completed , has been used. The data were analyzed by SPSS17 computer software. For analysis of data use statistical test includes: Mann-whiney u and chi-square and Wilcox on-signed rank. The results of research showed that knowledge of this staffs before & after training in two groups (lecture & Group-discussion) significant differences existed (p<0/05 ) and after education, the result showed positive correlation between increase attitude & knowledge in group discussion & lecture. The result of this study showed that both methods increase the level of attitude & knowledge of communication skills (p<0/05). Discussion group method is a way for activate staffs and increase of deep thinking skills, and can stabilize learning in mind. In this research, the level of learning in staffs after group discussion is significantly more effective than lecture method. Therefore this way advice to teachers and planning education must be done more research about this method. Keyword: education methods, lecture, group discussion, communication skills, Staffs

Keywords : education methods lecture group discussion communication skills staffs