Developing Strategic Model of Organizational Citizenship Behavior of Power Distribution Companies

hekmat olah inanlou shahverdeli¹

1) iran university of inadustries&mines

IOI Code : XYCG-AEBZG
Publication : international conference of Management Elites(icme.ir)
Abstract :
    The management literature is one of the factors affecting organizational performance, organizational citizenship behavior. Strategic patterns of organizational citizenship behavior due to the activity and the amount of revenue the organization has a direct role to this template requires knowledge management and organizational behavior in the first place and require work experience in the second stage on the same basis of this research distribution companies develop a strategic model OCB country s electricity distribution companies was conducted electricity, given that our country is critical and it is a natural disaster, and power from the needs of society and now is a strategic service for its stability requires cooperation of all employees of power distribution companies require, according to the model of organizational structure and labor laws and social security staff have the option to work out of their duty not to protest or action, in which case the law of the support staff, then the organization must find a way to satisfy their staff volunteer to staff not only in emergencies but also in normal times over Out of his duties also apply to do this research and looking for a way to provide a solution or model, which employees use it to carry out their job action. In this study, the strategic model of organizational citizenship behavior as the dependent variable and independent variables included the ability, organizational support, organizational justice, organizational commitment and variable entries for the confidence and motivation for the character and moderating variable power distribution companies prepared and using a combination of semi-structured questionnaire, 218 comments were received from managers and experts of electricity distribution companies that organizational citizenship behavior with an average of 5.67 with a standard deviation of 7 strategic model with estimation error of 0.83 and 0.09 and motivation in changing ability and organizational justice appeared in the role of moderator and was approved by commenters. Keywords Research OCB [1] , electric power distribution companies [2] , strategic management [3] , develop a strategic model [4] ________________________________________ [1] - Organizational Citizenship Behavior [2] - Electricity Distribution Company [3] -Strategic management [4] - Developing Strategic Model

Keywords : ocb electric power distribution companies strategic management develop a strategic model