The Role of Social Capital and Empowerment in Improving Organizational Citizenship Behavior: Mediating Effect of Job Involvement

ladan behtooee¹

1) Curriculum

IOI Code : XYZH-ZAFEA
Publication : 2nd International Conference on Management and Humanities(2icmhconf.com)
Abstract :
    improving organizational citizenship behavior with emphasis on mediating effect of job involvement. For this purpose, 239 employees and teachers of the General Directorate of Technical Education and Vocational in Alborz Province participated in the study. Structural equation modeling was used to analyze the obtained data. The findings indicate that organizational social capital has a positive and significant impact on psychological empowerment, job involvement and organizational citizenship behavior. Direct influence of psychological empowerment on job involvement and organizational citizenship behavior is positive and significant. Job involvement has a positive, significant and direct effect on organizational citizenship behavior. Indirect influence of organizational social capital on organizational citizenship behavior through psychological empowerment and job involvement is positive and significant. In addition, the indirect effect of organizational social capital on organizational citizenship behavior through psychological empowerment is positive and significant. Indirect influence of psychological empowerment on organizational citizenship behavior through job involvement is positive and significant. In general, the findings highlight the role of organizational social capital, psychological empowerment and job involvement on organizational citizenship behavior.

Keywords : empowerment job involvement organizational social capital organizational citizenship behavior